Grab chances to hit the Jackpot! Jackpot Go is a new name on the sweeps casino market, and in this exclusive Jackpot Go casino review, I will give you a flavor of what to expect from the brand.
I’ve taken a tour of the Jackpot Go website, tested out their customer support and explored the various ways to pick up free virtual currencies at the site. Most importantly of all, I’ll be answering the key question ‘Is Jackpot Go legit?’. If you’re looking for a new sweeps site to join, this Jackpot Go casino review is for you.
Like most sweepstakes casinos, Jackpot Go gives new players a no deposit bonus when they sign up, before providing an array of ways for existing players to pick up free Gold Coins and Sweeps Coins every single day. Here’s a little taste of what you can expect at the site:
As well as the above rewards, Jackpot Go also run a six tier VIP program. You can pick up VIP points whenever you purchase a Gold Coin package (for example, the aforementioned $1 first purchase bonus comes with 150 VIP points) or via Jackpot Go promotions. Each tier of the VIP program comes with a selection of rewards, including boosted purchases and bespoke “Coin back” offers. You can discover more about this VIP program and the other promos at the site by reading my exclusive Jackpot Go casino bonus guide.
The Jackpot Go casino website is full of bright colors and cartoon imagery. But despite that striking look, the design of the website is surprisingly simple. The easiest way to navigate the site is via the dropdown menu located on the left side of the homepage. This allows you to access popular game types, as well as your account information and the latest brand promos. Whilst this isn’t the most dynamic sweeps site I’ve ever seen, it is easy to find your way around the site and you shouldn’t have any problem locating the games you wish to play.
Whilst many sweeps casinos have over 500 games available to play, Jackpot Go casino only boasts around 50 titles. All of these free-to-play games are provided by either Booming Games or Evoplay, so if you’re looking for titles from the likes of Pragmatic Play and Evolution, you’re going to be out of luck. That being said, Evoplay and Booming Games are both highly reputable developers, so you will still be able to enjoy top class slots such as Power of the Vikings, Bamboo Wilds and The Mighty Toro.
In addition to these sweeps slots, Jackpot Go also has a small selection of table games, including first person video versions of roulette, poker and blackjack. However, as is the case at a lot of sweeps sites, Jackpot Go does not currently have a live casino.
As sweeps casinos only have to comply with US sweepstakes laws (as opposed to the more stringent laws surrounding real money online casinos), they are generally available in a lot of states that prohibit other forms of online casino play. At the time of writing, Jackpot Go is available in 39 US states. The 11 states in which the brand is not available are:
Like a lot of sweepstakes casinos, Jackpot Go have opted for a mobile optimized website instead of a dedicated mobile app. Whilst this may be disappointing news for some players, I don’t personally have a problem with this approach. If the mobile website offers the same features and games as the desktop site, then it acts as a suitable alternative. What’s more, because you are not downloading any software, you are not using up any of your precious device capacity.
Instead of playing with real money at Jackpot Go casino, you place your bets using virtual currencies known as Gold Coins and Sweeps Coins. Here’s a look at how those two currencies work:
| Gold Coins | Jackpot Go Gold Coins have absolutely no financial value and cannot be exchanged for prizes. They are purely for social casino play and can be picked up via the Jackpot Go no deposit welcome bonus, a daily login bonus and the other on-site promotions outlined in this guide. You can also use real money to purchase Gold Coin packages. |
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| Sweeps Coins | This is Jackpot Go’s promotional play currency. Sweeps Coins can be redeemed for a cash prize if you have at least 100 played Sweeps Coins in your account. You can obtain Sweeps Coins via Jackpot Go promotions, but you cannot use real money to purchase Sweeps Coins. That being said, all Gold Coin packages at Jackpot Go do come with a selection of Sweeps Coins added to them as an additional bonus. |
If you wish to buy a Gold Coin package, purchases start at just $1 and you need to use a credit card for the transaction. On the other hand, redemptions can only be requested via bank transfer, and Sweeps Coins redemptions for real prizes typically take up to two weeks to be processed.
You shouldn’t run into too many problems when playing at Jackpot Go, but if you do have an issue that needs resolving, you can contact the site by sending them a direct email. But whilst I found this service to be efficient and the turnaround times satisfactory (my queries were answered within a few hours), I could not see any alternative contact options, such as a telephone number or a live chat service.
Similarly, I was also unable to find any FAQs or help sections on the Jackpot Go website, although the information on the Sweeps Rules and Terms of Services pages does contain useful information that may help you resolve your issue. Hopefully, Jackpot Go will be introducing additional support channels before too long, as this is currently a weak point for the brand.
Jackpot Go’s security credentials are highlighted by dedicated in-depth pages relating to Terms of Service, Privacy Policy and Sweeps Rules. Whilst looking through these pages, I discovered that Jackpot Go uses advanced data protection to ensure your personal and financial information is secure, plus random number generators (RNGs) to ensure that all bets have fair, unbiased outcomes.
It is also clear that Jackpot Go takes responsible social gambling seriously. Not only is there a detailed Responsible Social Gameplay page full of advice on how to stay in control whilst playing, but you can also email Jackpot Go customer support in order to set limits on your purchases and gameplay. On the downside, I was slightly disappointed by the lack of Jackpot Go online user reviews, but it is important to remember that the brand is new to the market, so I expect to see more player feedback in the future. Overall, I was satisfied with Jackpot Go’s security offering, so I can confidently say that this is a completely legitimate and trustworthy sweeps casino brand.
Yes. Jackpot Go complies with all relevant US sweepstakes laws. This means that you can play securely at the site and all of your bets are guaranteed a fair outcome.
No. Jackpot Go is a sweepstakes casino. This means that instead of playing with real money, you play with virtual currencies known as Gold Coins and Sweeps Coins. Check out my Jackpot Go sweepstakes casino guide for full information on how these two currencies work.
Jackpot Go casino is currently available in 39 US states. The 11 states in which the brand does not operate are Washington, South Carolina, Alabama, Connecticut, Florida, Nevada, Minnesota, Georgia, Idaho, Kentucky and Michigan.
No. However, the full Jackpot Go casino website has been mobile optimized and can be accessed on your phone/tablet via a mobile web browser.
Jackpot Go are still finding their feet in the sweeps casino world, so I was not surprised to encounter a few negatives when putting together this guide. The limited customer support channels are a concern, as are the lack of options when it comes to purchases and redemptions. I would also like to see a lot more games added to the slot library, as well as the introduction of a live casino.
On the plus side, the games that ARE available are all of a high standard, and the email support option is extremely efficient. I was also impressed with Jackpot Go’s VIP program. These programs can be hit-and-miss at sweeps sites, so I was pleased to see that Jackpot Go have clearly put a lot of work into ensuring that their VIP scheme adds a lot of additional value to your social gaming.
